If one of your residents made an error while purchasing Jetty Deposit (e.g. they used the wrong address or entered an incorrect bond amount), they will not be able to correct that error on their own. We’ll need someone from your leasing team to verify the changes.
If you know that a resident has made a mistake, send us an email at partners@jetty.com with the resident’s information (either name or bond ID), along with the information that needs to be updated.