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  1. Jetty: Partner Care
  2. Jetty Deposit

Jetty Deposit

Filing and managing claims with Jetty

  • How do I find the Partner Portal?
  • Who has access to the Partner Portal?
  • Can I request access to the Partner Portal?
  • How do I log into the Partner Portal?
  • What should I do if the Partner Portal isn’t loading?
  • What if I never received a one-time passcode?
See all 53 articles

Training & General Info

  • What is Jetty Deposit and how does it work?
  • How do I request additional training on Jetty Deposit?
  • Where do I send my residents to sign up for Jetty Deposit?
  • When should/can I have a resident purchase Jetty Deposit?
  • Will I get confirmation when a Jetty Deposit purchase is made?
  • How can I get proof of purchase for my resident's Jetty Deposit?
See all 8 articles

Move-out procedures

  • What if the resident doesn’t pay the balance owed?
  • How long do you give the resident to pay their final account statement?
  • What is the first step to follow when a resident who purchased Jetty moves out of your community?
  • What steps should I take when a Jetty resident moves out?
Jetty: Partner Care