If you don’t receive a one-time passcode email during the sign up process, check your spam or junk folder as it may have been filtered there. It will be sent from claims@jetty.com with the subject line: Welcome to Jetty Partner Claims Portal. If you still can’t locate it, contact your IT department to ensure the one-time passcode email is not being held. If they confirm it is not, please reach out to claims@jetty.com. We’re here to help!