Filing and managing claims with Jetty
- What should I do if I cannot continue?
- How can I track the status of claims?
- What should I do if I don't see the document type I need?
- What should I do when I don’t see the claims I need visibility into?
- What do I do if the resident ends up paying us back after a Jetty claim payment has already been made?
- What if I receive an error message that the claim already exists?
- Why do I need to upload proof of 1st-party recovery?
- What if I receive a message that the format is not matched?
- What are some examples of additional supporting documents?
- What if I receive a 120-day filing window error?
- How can I navigate claims statuses?
- What if the resident owes more than the Jetty bond limit?
- What if I receive an error message that the resident phone number format is not matched?
- What if I receive a message that the policy is not found?
- How do I generate or download reports?
- How do I file a Jetty Deposit claim?
- What if I receive a message that the claim already exists?
- How do I use claims filters?
- How do I request a report of Jetty Deposit users at my property?
- How do I filter by claim status?
- How do I generate the reports I want?
- How do filter groups work?
- Need help or more information about a specific claim?